Casoola Cookie Policy

At Casoola, we use cookies and similar technologies to make our website work properly, keep your account secure, and give you a smoother gaming experience. This Cookie Policy explains what cookies are, how we use them across our platform, and what choices you have. By continuing to browse Casoola Casino, you agree that we may place cookies on your device in line with this policy.

What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, or tablet when you visit our website. They allow us to recognise your device, remember your preferences, and understand how you interact with our games and services. We at Casoola also use related technologies such as web beacons, pixels, and local storage, which we collectively refer to as "cookies" throughout this policy.

Why We Use Cookies

We rely on cookies for several important reasons. Our Casoola platform uses them to keep you logged in during your session, remember your language and currency settings, and ensure that our deposit and withdrawal systems function correctly. We also use cookies to detect fraudulent activity, protect your account, and comply with our licensing obligations.

• We use cookies to keep you securely signed in to your account
• We remember your preferred language, region, and display settings
• We analyse how visitors use Casoola so we can improve navigation and site speed
• We measure the performance of our promotions, including welcome bonuses and free spins offers
• We prevent fraud and protect the integrity of our gaming platform

Types of Cookies We Use

Here at Casoola, we rely on several categories of cookies, each serving a distinct purpose. Understanding these categories can help you make informed choices about your privacy.

Essential Cookies

These cookies are necessary for our website to function. Without them, you would not be able to log in, make a deposit, or request a withdrawal. Our Casoola website cannot operate correctly without these cookies, and they cannot be switched off in our systems.

Performance and Analytics Cookies

We use these cookies to understand how visitors interact with our casino, including which pages are most popular and how long players stay on specific sections such as our slots, live casino, or sportsbook. This data helps us identify technical issues and improve the overall experience when you visit Casoola.

Functionality Cookies

These cookies allow us to remember choices you make, such as your preferred currency (including CAD and supported cryptocurrencies), your display settings, and your login details, so you do not need to re-enter them every time you visit.

Advertising and Targeting Cookies

Our Casoola marketing partners may use cookies to deliver advertisements that are more relevant to you and to measure the effectiveness of our campaigns. We at Casoola also use these cookies to track whether you arrived at our site through a promotional link, affiliate partner, or search engine.

Cookies and Our Promotions

Our welcome bonus, free spins offers, and VIP program rely in part on cookies to track your eligibility and activity. For example, when you claim our Welcome Bonus of 100% up to CAD 750 plus 200 free spins, cookies help us verify that you are a first-time depositor and attribute the correct bonus to your account. Similarly, our Crypto Welcome Bonus and ongoing reload offers depend on cookies to confirm qualifying deposits and wagering progress.

Third-Party Cookies

Some cookies on our platform are placed by trusted third parties, including payment providers, analytics companies, and game providers such as those powering our slots, live casino tables, and sportsbook. We do not control these third-party cookies directly, and we encourage you to review the privacy practices of these providers for further details.

Managing Your Cookie Preferences

You have control over whether to accept cookies when you visit Casoola. Most web browsers allow you to manage cookie settings, including blocking or deleting cookies, through their privacy or security settings. Please note that disabling essential cookies may prevent you from logging in, completing a deposit, or using Casoola login features properly.

• You can adjust your browser settings to refuse all or some cookies
• You can delete cookies that have already been placed on your device
• You can use private or incognito browsing modes to limit cookie storage
• You may need to re-enable certain cookies to use our Casoola app or mobile site fully

Cookies on Our Mobile App

If you access our services through the Casoola mobile app, similar technologies may be used to remember your login status, track in-app activity, and support push notifications regarding bonuses and promotions. We at Casoola apply the same privacy standards to our mobile app as we do to our desktop website.

How Long Cookies Remain Active

Session cookies are temporary and are deleted once you close your browser. Persistent cookies remain on your device for a set period, which can range from a few days to several months, depending on their purpose. Our Casoola systems regularly review stored cookies to ensure they are used appropriately and not retained longer than necessary.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will post the updated policy on this page. We encourage you to review this page periodically so you remain informed about how we use cookies at Casoola Casino.

Contact Us

If you have any questions about how we use cookies, or if you would like further information about our data practices, please contact our support team at [email protected]. Our live chat is also available 24/7 for any queries regarding your privacy or account settings.